1. Information We Collect
ionfluxer collects information to provide better lead generation services to our clients. We collect information in the following ways:
Information You Provide
- Contact information (name, email, phone number, address)
- Company information (business name, industry, size)
- Lead qualification criteria and preferences
- Communication preferences
- Payment and billing information
Information We Collect Automatically
- Website usage data and analytics
- IP addresses and device information
- Browser type and operating system
- Referral sources and page views
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Processing payments and managing accounts
- Communicating with clients about services and updates
- Analyzing usage patterns to enhance user experience
- Complying with legal obligations and preventing fraud
- Marketing our services (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business, such as payment processors, analytics providers, and customer support platforms.
Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Lead Data Protection
As a lead generation service, we handle sensitive prospect information with the highest level of security:
- All lead data is encrypted in transit and at rest
- Access to lead information is restricted to authorized personnel only
- We implement regular security audits and monitoring
- Lead data is only shared with the client who purchased the lead
- We maintain detailed logs of all data access and transfers
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active plus 7 years
- Lead data: Retained for 2 years after delivery for quality assurance
- Payment information: Retained for 7 years for tax and accounting purposes
- Marketing data: Retained until you opt out or request deletion
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of processing in certain circumstances
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
9. Security Measures
We implement comprehensive security measures to protect your information:
- SSL/TLS encryption for all data transmissions
- Regular security assessments and penetration testing
- Multi-factor authentication for system access
- Employee training on data protection and security
- Incident response procedures for security breaches
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our services
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
13. Compliance
This Privacy Policy is designed to comply with applicable privacy laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- CAN-SPAM Act
- Telephone Consumer Protection Act (TCPA)
This Privacy Policy is effective as of the date listed above and governs our collection, use, and disclosure of your personal information.